Privacy Policy

1. SCOPE OF APPLICATION AND DATA PROCESSING RESPONSIBILITY

This privacy policy applies to all personal data collected through the website lacosinteriores.com by Laço Interiores – Leonor Sousa Lima. The entity responsible for processing these data is: Laço Interiores – Leonor Sousa Lima, located at Av. Antero de Quental 74/76, 9500-160 Ponta Delgada. Users should carefully read this privacy policy and decide freely whether to provide their personal data to Laço Interiores before using the website. The user guarantees that they are of legal age and that the data provided is true, accurate, complete, and up-to-date, being responsible for any non-compliance. If the data communicated belongs to a third party, the user guarantees that they have informed this third party about the conditions set out in this document and have obtained their authorization to provide their data to Laço Interiores for the purposes indicated. You can contact Laço Interiores regarding any questions related to this privacy policy through the following contact points:

Customer Service: 296 288 060 / 968 687 642 Email contact: geral@lacointeriores.com

2. PURPOSE OF PROCESSING AND LEGAL BASIS

Personal data collected through the Website is intended to allow a response or follow-up to user requests and is processed for the following purposes:

To draft, address and consult information requests and/or complaints; Contract and/or request contact related to services and/or equipment; Join partnerships promoted by Laço Interiores in conjunction with its partners; Participate in campaigns and sweepstakes, within the scope of advantages and benefits; Schedule a visit to the facilities.

Data processing is necessary to carry out the aforementioned operations in the context of the execution of the contract between the user and Laço Interiores, or pre-contractual procedures at the user’s request. Joining partnerships promoted by Laço Interiores via the Website may require sharing and transmitting your personal data to Laço Interiores partners. Laço Interiores will only share your personal data with said partners to the extent strictly necessary and, where applicable, after obtaining your prior consent and acceptance of the specific partnership terms and conditions, available at the time of personal data collection for this purpose.

3. RECIPIENTS

The user’s personal data may be disclosed to suitable service providers contracted by Laço Interiores, which will process the data exclusively for the purposes established by Laço Interiores and in compliance with instructions issued by the latter, strictly adhering to legal norms on personal data protection, information security, and other applicable norms under a written agreement concluded between the parties. The user’s personal data may also be communicated to Laço Interiores commercial partners for partnership membership purposes, upon the user’s request and after obtaining consent for this purpose. Laço Interiores may also disclose the user’s personal data to third parties when the transmission is made to comply with a legal obligation, a resolution from the National Data Protection Commission, or another relevant control authority, or a court order. They may also be communicated for any other legitimate purpose provided by law.

4. INTERNATIONAL DATA TRANSFERS

Laço Interiores will ensure that personal data processing takes place entirely within the European Economic Area. Exceptionally and when strictly necessary to achieve the processing purposes described in this Policy, Laço Interiores may transfer the collected personal data to third countries or international organizations for which there is an adequacy decision by the European Commission or subject to adequate safeguards provided by law, such as the conclusion of standard contractual clauses for personal data transfer (under Article 46 of the GDPR). When transferring data to third countries or international organizations based on adequate safeguards, Laço Interiores will ensure additional measures to guarantee that personal data enjoys a level of protection essentially equivalent to that existing in the European Union.

5. RETENTION PERIOD

Laço Interiores will retain users’ personal data for the time necessary to achieve the purposes for which they were collected. If there is a contract between Laço Interiores and the user, the data will be kept for the duration of the contract plus the prescription and expiration periods of the rights arising from it unless the law requires Laço Interiores to keep them for a longer period. Laço Interiores may also retain the data beyond these periods for statistical purposes, in which case they will be anonymized.

6. USER RIGHTS

The user has the right to request from Laço Interiores access to their personal data, as well as its rectification or erasure. They also have the right to limit the processing concerning the user, the right to object to the processing, and the right to data portability. The user also has the right to withdraw their consent at any time, without this compromising the lawfulness of the processing based on the consent previously given. To exercise any of these rights, the user should contact Laço Interiores in writing, using the means provided in this Policy. The user also has the right to file a complaint with the competent control authority.

7. SECURITY MEASURES

Laço Interiores – Leonor Sousa Lima is deeply committed to safeguarding its users’ personal data. It strives to prevent unauthorized access via the Internet by using state-of-the-art security systems, regulations, and other procedures. However, it is essential for users to ensure the security of their devices against potential threats. If users detect any irregularities on the site, they should report it immediately and avoid any attempt at exploitation.

8. NEWS SHARING

The site allows users to share news on various social networks such as Facebook, Instagram, LinkedIn, and Twitter. However, Laço Interiores – Leonor Sousa Lima has no control over how these platforms manage shared data. Therefore, users are advised to familiarize themselves with the privacy policies of these platforms before sharing any information.

9. COOKIES

The site uses cookies. For more details, users can consult the Cookies Policy available on the site.

10. CHANGES TO THE PRIVACY POLICY

Laço Interiores – Leonor Sousa Lima reserves the right to update its Privacy Policy as needed. Any changes will be announced on the site and, if necessary, communicated directly to users.

Last modification date: 22-07-2022

COOKIE POLICY

This Cookie Policy explains how we use the information collected through cookies and other tracking technologies on the current electronic site (“Website”) of O Laço Interiores – Leonor Sousa Lima. These Digital Channels use cookies not only to ensure they function properly but also to provide you with a better browsing experience, allowing for continuous improvement of the services provided and to protect your data. The Cookie Policy should be read in conjunction with our Privacy Policy, where we explain how we protect your privacy in our use of cookies and other information. For any questions about the Cookie Policy, you can contact O Laço Interiores – Leonor Sousa Lima through the following contact points:

Customer service: 296 288 060 / 968 687 642
Electronic contact: geral@lacointeriores.com

WHAT ARE COOKIES?

Cookies are small information files placed by websites you visit and stored on the browser of the device you use to access the internet (e.g., your computer or phone). These files help the website remember information about your visit and facilitate your next visit: retaining user actions and preferences for a certain period of time, keeping or recognizing your username, the language in which you wish to browse the site, or other settings. Cookies can be classified according to several criteria.

Considering their purpose, cookies can be:

(a) Strictly necessary cookies – necessary to ensure the website’s operation and/or to ensure the availability of features requested by the user, or to save your navigation preferences on it whenever you use the same device and request it. (b) Analytical cookies – auxiliary in nature, they collect statistical information to help website owners analyze website use and better understand their visitors’ engagement with the websites. Another function these cookies may be used for, in conjunction with some advertising cookies, is to measure interactions with the ads displayed. (c) Personalization cookies – auxiliary in nature (not necessary for the website’s operation, but can improve its performance) and are used to customize the user’s browsing experience. (d) Advertising cookies – auxiliary in nature and aim to make advertising more attractive to users and advertisers, by selecting advertisements based on what is relevant to the user, improving campaign performance reports, and avoiding showing ads that the user has already seen or marked as irrelevant.

Considering the lifespan of cookies, these can be distinguished between:

(a) Session cookies – temporary in nature and deleted from the cookie file shortly after or upon closing the browser or application used to access the Digital Channels. These types of cookies, for example, allow for analyzing web traffic patterns, helping us identify problems, ensure security, and provide a better browsing experience. (b) Persistent cookies – unlike session cookies, these are not deleted when closing the browser or application, remaining stored on the User’s devices. They are used whenever a new visit to the website is made, allowing, for example, to customize the browsing experience according to the User’s interests and provide a more individualized service.

Considering the entity placing the cookies, these can be classified as:

(a) First-party cookies – sent to the User’s device via equipment or domains managed by O Laço Interiores – Leonor Sousa Lima, from which the service requested by the User is provided. (b) Third-party cookies – sent to the User’s device from equipment or a domain managed by a third party over which O Laço Interiores – Leonor Sousa Lima has no control. In these cases, the third party may process the data collected through the cookies, and O Laço Interiores – Leonor Sousa Lima may not have the ability to configure their operation.

PARA QUE SERVEM OS NOSSOS COOKIES?

On the Laço Interiores – Leonor Sousa Lima Website, the following types of cookies are used:

a) Strictly necessary cookies;
b) Analytical cookies;
c) Personalization cookies;
d) Advertising cookies.

It may happen that not all our Digital Channels use all the categories of cookies described above.

SHOULD I ACCEPT THE USE OF COOKIES?

For strictly necessary cookies, the website cannot function without them. For other types of cookies, the choice is up to the user. According to current legislation, Digital Channels can only use cookies with the prior and express consent of the user, except if the placement of certain cookies is strictly necessary to provide a service expressly requested by the user or to provide access to a specific functionality of the Digital Channels.

HOW CAN I MANAGE MY COOKIE PREFERENCES?

All browsers allow the user to accept, refuse, or delete cookies, and also inform the user whenever a cookie is received, in particular by selecting the appropriate settings in the respective browser. The user can configure cookies in the “options” or “preferences” menu of their browser. Please be aware that disabling cookies through your browser settings may impact the operation of the Digital Channels, as the settings panel of most modern browsers does not offer a level of detail that allows users to ward off all cookies that are not strictly necessary to allow the use of websites they visit. On devices that offer this type of functionality, you may have more control over your cookies using free extensions available online.

CHANGES TO THE COOKIE POLICY

O Laço Interiores – Leonor Sousa Lima reserves the right to modify its Cookie Policy at any time and without prior notice. Changes will take effect immediately. Whenever there are significant changes, they will be communicated through our digital media. Depending on the type of cookie, the user may be asked to consent to its use.

Last update: 22-07-2022